UK Mainland and International orders are sent via Courier. Most orders are dispatched within 24 hours, and are sent on a next day service (UK Mainland Only), however sometimes it can take 3-5 working days for you to receive your delivery depending on how busy the Courier network is and any shipping disruptions.
Click and Collect is available at no charge to our branches. Customers will be contacted upon completion of their orders and notified that they are now ready for collection.
Adventure Worx offset our carbon emissions produced by all of our deliveries. We are supporting the Pachama project.
*Free Shipping on Orders Over £50 only applies to Mainland UK delivery addresses. Surcharges will be applied for deliveries outside of Mainland UK.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@adventureworx.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@adventureworx.uk.
Experience more with the Dometic TRT120E rooftop tent. The TRT120E includes a 5 cm, high density foam mattress that’s big enough to comfortably sleep two people. Built for the outdoors, the TRT120E features a two layer construction, suitable for even the most remote destinations in the middle of winter. The TRT120E’s robust design is further enhanced by a durable water resistant PVC tent cover with a UPF 50+ protection rating, and can handle just about anything that is thrown at it. Thanks to the double layered windows with integrated fly screens, you can get plenty of airflow through the tent while keeping insects out. Despite the robust construction of the TRT120E, its frame is made from lightweight aluminium alloy. Setting up the TRT120E is simple with a 12V operation and wireless remote control that assembles the tent in a matter of minutes.
Four double-layered windows ensure effective ventilation
5 cm thick high-density foam mattress
Access the tent with the lightweight telescopic aluminium ladder
Tent cover is manufactured from durable water-resistant PVC
Setting up is easy at the touch of a button
Two-layer fabric construction for excellent thermal insulation
Shipping
We use DHL, DPD, UPS or TNT to ship your Adventure Worx order to you as quickly and safely as possible.
We aim to get your Adventure Worx order to your door as quickly as possible, typically within 1-3 business days using our standard service.
Yes, absolutely! If your order has been lost or damaged in transit then please contact us right away. You can do that here.
Yes! As soon as your order has been dispatched by the team here at Adventure Worx you will receive tracking information by sms and email as long as you opted in at checkout.
Payments
We accept all major Credit and Debit card providers in addition to Apple Pay, Google Pay, Shop Pay and Laybuy. Unfortunately, we cannot accept checks or money orders.
Adventure Worx uses 3D Secure Verification and leading payment partner Stripe to handle all secure payment transactions.
At this time the only alternative payment method supported is Laybuy.
Returns
We're sorry to hear you're not 100% satisfied with your Adventure Worx order, to arrange a return simply contact us and we'll guide you through the simple process every step of the way.
We offer a fully furnished returns process, and our shipping partners will collect your return on our behalf at no cost to you.
