UK Mainland and International orders are sent via Courier. Most orders are dispatched within 24 hours, and are sent on a next day service (UK Mainland Only), however sometimes it can take 3-5 working days for you to receive your delivery depending on how busy the Courier network is and any shipping disruptions.
Click and Collect is available at no charge to our branches. Customers will be contacted upon completion of their orders and notified that they are now ready for collection.
Adventure Worx offset our carbon emissions produced by all of our deliveries. We are supporting the Pachama project.
*Free Shipping on Orders Over £50 only applies to Mainland UK delivery addresses. Surcharges will be applied for deliveries outside of Mainland UK.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@adventureworx.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@adventureworx.uk.
The robust construction of Dometic drinkware is ideal for use in the outdoors. Convenient to clean and comfortable to use, the drinkware can also be used for hot and cold drinks. So whether you need refreshment while hiking in blissful isolation, or seek warmth on a cold winter morning, fuel your body with the liquid comfort it needs.
Cleaned easily in the dishwasher and ready for your next adventure
Stainless steel body is robust and provides a comfortable drinking experience
Double wall insulation keeps your favourite wine at the perfect temperature
The Dometic Thermo Wine Tumbler is your perfect companion when on the move. The double insulated vacuum function will keep the temperature of your favourite wines perfectly chilled for maximised flavour outdoors. When compared to wine glasses, worries about packing and transporting are a thing of the past: the tumbler itself is made of 100% stainless steel, ensuring durability for years of use. As well as a timeless, clean design, the wine tumbler has even more practical features. With its bold shape, it is pleasant to hold in your hand and the splash resistant press-fit lid helps to avoid big spills when you are heading over to the next campfire. The plastic lid has a removable seal for easy cleaning – wash it by hand, or if you prefer, the wine tumbler is also dishwasher safe.
Shipping
We use DHL, DPD, UPS or TNT to ship your Adventure Worx order to you as quickly and safely as possible.
We aim to get your Adventure Worx order to your door as quickly as possible, typically within 1-3 business days using our standard service.
Yes, absolutely! If your order has been lost or damaged in transit then please contact us right away. You can do that here.
Yes! As soon as your order has been dispatched by the team here at Adventure Worx you will receive tracking information by sms and email as long as you opted in at checkout.
Payments
We accept all major Credit and Debit card providers in addition to Apple Pay, Google Pay, Shop Pay and Laybuy. Unfortunately, we cannot accept checks or money orders.
Adventure Worx uses 3D Secure Verification and leading payment partner Stripe to handle all secure payment transactions.
At this time the only alternative payment method supported is Laybuy.
Returns
We're sorry to hear you're not 100% satisfied with your Adventure Worx order, to arrange a return simply contact us and we'll guide you through the simple process every step of the way.
We offer a fully furnished returns process, and our shipping partners will collect your return on our behalf at no cost to you.