UK Mainland and International orders are sent via Courier. Most orders are dispatched within 24 hours, and are sent on a next day service (UK Mainland Only), however sometimes it can take 3-5 working days for you to receive your delivery depending on how busy the Courier network is and any shipping disruptions.
Click and Collect is available at no charge to our branches. Customers will be contacted upon completion of their orders and notified that they are now ready for collection.
Adventure Worx offset our carbon emissions produced by all of our deliveries. We are supporting the Pachama project.
*Free Shipping on Orders Over £50 only applies to Mainland UK delivery addresses. Surcharges will be applied for deliveries outside of Mainland UK.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@adventureworx.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@adventureworx.uk.
High outside temperatures, uneven terrain, dust and mud? The “indestructible” Dometic iceboxes will take this in their stride. The Cool Ice boxes are equipped with extremely effective insulation, and once the cool packs or ice cubes have been placed inside, they will keep groceries, fish, bait and wild game fresh. Depending on use and weather conditions, this can be for several days at a time! Ultimately, every single detail of these boxes, made from impact-resistant and seamless plastic, is designed for the toughest conditions. This trusty icebox come with strong and thick refrigeration grade foam insulation with unique labyrinth seal design that holds the cold air inside and hot air out for longer. This ensures your ice lasts much longer, despite the outside temperatures.
Lock and seal cold air inside for longer lasting ice
Robust design with unique labyrinth seal
Comfortable shoulder strap
Dometic Cool-Ice iceboxes, such as the Dometic Cool-Ice WCI 22, are perfect for any occasion where there is no power readily available. They will keep your ice frozen for days – up to ten days, depending on model usage and conditions. These robust iceboxes are ideal for continuous exposure to weather, especially on boats. The thick, refrigeration grade foam insulation and 'Labyrinth Seal Design' feature contribute to longer lasting ice. Its rotomoulded design means there's no seams where heat can get in or cold can escape! Cool-Ice iceboxes are also extremely strong, durable and easy to clean. This smaller model of icebox comes with a convenient carry strap for easy transport.
Shipping
We use DHL, DPD, UPS or TNT to ship your Adventure Worx order to you as quickly and safely as possible.
We aim to get your Adventure Worx order to your door as quickly as possible, typically within 1-3 business days using our standard service.
Yes, absolutely! If your order has been lost or damaged in transit then please contact us right away. You can do that here.
Yes! As soon as your order has been dispatched by the team here at Adventure Worx you will receive tracking information by sms and email as long as you opted in at checkout.
Payments
We accept all major Credit and Debit card providers in addition to Apple Pay, Google Pay, Shop Pay and Laybuy. Unfortunately, we cannot accept checks or money orders.
Adventure Worx uses 3D Secure Verification and leading payment partner Stripe to handle all secure payment transactions.
At this time the only alternative payment method supported is Laybuy.
Returns
We're sorry to hear you're not 100% satisfied with your Adventure Worx order, to arrange a return simply contact us and we'll guide you through the simple process every step of the way.
We offer a fully furnished returns process, and our shipping partners will collect your return on our behalf at no cost to you.
