UK Mainland and International orders are sent via Courier. Most orders are dispatched within 24 hours, and are sent on a next day service (UK Mainland Only), however sometimes it can take 3-5 working days for you to receive your delivery depending on how busy the Courier network is and any shipping disruptions.
Click and Collect is available at no charge to our branches. Customers will be contacted upon completion of their orders and notified that they are now ready for collection.
Adventure Worx offset our carbon emissions produced by all of our deliveries. We are supporting the Pachama project.
*Free Shipping on Orders Over £50 only applies to Mainland UK delivery addresses. Surcharges will be applied for deliveries outside of Mainland UK.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@adventureworx.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@adventureworx.uk.
Easy access and user-friendliness are at the forefront of the new Dometic Cool-Ice iceboxes' design. The new series of icebox accessories improve comfort while travelling, keep your icebox secure in a variety of locations, better organise your food and beverages and even provide somewhere to hold your drink or fishing rod! A seat cushion is available for each of the new Dometic Iceboxes, which is easy to attach and detach and provides a comfortable seat when catching fish or travelling by boat. Baskets and dividers are available to help organise the contents of your Dometic icebox; avoid contamination by placing your fishing bait in one section and your lunch in another. Finally, a series of accessories have been developed that can be fitted in to the handle of the new Dometic iceboxes. The lightweight and easy-to-install bracket can hold up to two drink holders, rod holders or bottle openers. Mix and match these excellent accessories as you see fit!
Strong, ergonomic handles for easy transport
Integrated tie-down points below handles
Robust designed handles
High outside temperatures, uneven terrain, dust and mud? The Dometic iceboxes will take this in their stride. The Cool Ice boxes are equipped with extremely effective insulation, and once the cool packs or ice cubes have been placed inside, they will keep groceries, fish, bait and wild game fresh. Depending on use and weather conditions, this can be for several days at a time! They also come with a 5-year guarantee! Ultimately, every single detail of these boxes, made from impact-resistant and seamless plastic, is designed for the toughest conditions. This trusty icebox comes with strong and thick refrigeration grade foam insulation with unique labyrinth seal design that holds the cold air inside and hot air out for longer. This ensures your ice lasts much longer, despite the outside temperatures.
If possible, store the Dometic iceboxes in cool surroundings for several hours before use and keep them out of direct sunlight. If being filled with drinks or groceries, we recommend chilling the items beforehand. Standard freezer packs or ice cubes are suitable as coolants. Air will compromise the cooling capacity and shorten the duration of cooling. Therefore avoid opening it unnecessarily and pack the boxes as full as possible.
Dometic Cool-Ice iceboxes, such as the Dometic Cool-Ice CI 42, are the perfect cooling solution for when power is not readily available. It will keep your ice frozen for days – up to ten days, depending on model usage and conditions. Features including a thick, refrigeration grade foam insulation and the 'Labyrinth Seal Design' combine to achieve longer lasting ice. Also, thanks to its rotomoulded design, there are no seams where heat can enter or cold can escape! Cool-Ice iceboxes are extremely strong, durable and easy to clean. Their robust design makes them ideal for continuous exposure to weather, especially on boats. The Cool-Ice CI 42 icebox comes with strong ergonomic polyethylene handles that helpfully double as tie down points for securing the icebox.
Shipping
We use DHL, DPD, UPS or TNT to ship your Adventure Worx order to you as quickly and safely as possible.
We aim to get your Adventure Worx order to your door as quickly as possible, typically within 1-3 business days using our standard service.
Yes, absolutely! If your order has been lost or damaged in transit then please contact us right away. You can do that here.
Yes! As soon as your order has been dispatched by the team here at Adventure Worx you will receive tracking information by sms and email as long as you opted in at checkout.
Payments
We accept all major Credit and Debit card providers in addition to Apple Pay, Google Pay, Shop Pay and Laybuy. Unfortunately, we cannot accept checks or money orders.
Adventure Worx uses 3D Secure Verification and leading payment partner Stripe to handle all secure payment transactions.
At this time the only alternative payment method supported is Laybuy.
Returns
We're sorry to hear you're not 100% satisfied with your Adventure Worx order, to arrange a return simply contact us and we'll guide you through the simple process every step of the way.
We offer a fully furnished returns process, and our shipping partners will collect your return on our behalf at no cost to you.
